Category: Artificial intelligence – AI
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Efficient automation of telephone processes with modern AI
In many companies, telephone lead qualification remains a central pillar of sales work. Thanks to advances in AI-powered speech technology, automated agents can now handle most of these tasks—from initial contact to appointment scheduling. 1. Real-time intelligent conversation management Modern systems use dynamic conversation scripts that categorize the caller based on brief introductory questions (e.g.
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Timo Boehme and his team win first place at the SCHOTT Pharma Digital Game-Changer finale
We are thrilled to announce that Timo Boehme, an innovative employee of SCHOTT Pharma AG, secured first place at the prestigious Digital Game-Changer final. The project “KOBAI” (Knowledge-Based Artificial Intelligence), an advanced AI-powered document management solution, stood out for its ability to streamline processes, efficiently distribute knowledge, and mitigate the impact of staff shortages…